About us

Since Brian Chapman established The Supplies House in 1989 the company has maintained its core principles of professionalism, service and good citizenship. We stock recycled, biodegradable and eco-friendly products, the training we offer can make your operation greener and cheaper, and we compact all our own waste on site.

Brian Chapman
Managing Director
After working for 3M, Henkal and Dymachem at director level, Brian established The Supplies House with the aim of professionalising the cleaning supplies industry. He is responsible for planning, strategy and supplier negotiations

Carl Chapman
Operations Director
With nine years experience at senior management level in the telecoms industry, Carl looks after customer service, warehousing, purchasing, logistics, delivery and IT.

Francesca Clark
Sales Executive
Fran has over 5 years experience in sales, and been a member of our team since 2008.  She delights in being very knowledgeable about all the products we stock, and being able to recommend better ways of cleaning for clients.
Outside work she loves shopping, going to the gym and socialising with her friends, with the occasional Amaretto and diet coke!

Jade Pienaar
Sales Executive
Jade has been with us since 2008. His first business experience was helping his parents with the sales and installations side of their business in South Africa. His extensive cleaning knowledge is a great benefit to us and our customers.
Jade is very keen on football, both watching Man Utd and playing (not for Man U!).  He and his wife love the cultural diversity they find in the UK.

Janet Draycott
Client Liaison/Key Account Manager
Janet spent the bulk of her career in facilities and accommodation management, before joining The Supplies House Janet worked for ten years as College General Manager at Roehampton Institute. She looks after customer relations.

Lisa Bowhay
Executive manager
Lisa is a long standing senior member of staff.  She has several key roles in the company including; Key Account Manager for one of our largest clients, Quality Manager for our ISO quality and environmental certifications, Heading the administration team, and being the PA to our MD, Brian Chapman.  For the rest of the time, Lisa likes to paint her nails!

From five star hotels to shopping centres, from
the O2 to Wembley, we help some of the country’s
biggest cleaning operations run smoothly. Contact us
to discuss how we can help your contract cleaning business.